Contact Us

Thank you for your interest in Trinity Crossing Homeowners Association. If you need additional information that wasn't available on our website, have questions about the homeowners association and area, or need to contact our property management company, please feel free to use the information provided below.

Pay Online

Legacy Southwest homeowners can make their payments online

For amenity access, assistance setting up accounts, ACC requests, account questions, etc., please reach out to our Administrative Assistant, Brittany Ball, at brittany@legacysouthwestpm.com or 214-705-1615, option 2.

For Pool Access: please email poolkeys@legacysouthwestpm.com to request access to the pool.

For questions about violations or to report an issue, please reach out to the Compliance Inspector, Chase Smith, at chase@legacysouthwestpm.com or 214-705-1615, option 4.

For account questions or to set up a payment plan, please reach out to the collections team at accounting@legacysouthwestpm.com or 214-705-1615, option 3.

For Resale Certificate Request, please visit Legacy South West Property Management website at https://legacysouthwestpm.com/resources/resale-certificates.aspx to request a resale certificate. The normal turnaround time for receiving a Resale Certificate is 10 business days from the time the request is received by our office.

Please Note: When emailing or leaving a message, kindly include your community’s name and property address in the subject line. When calling and leaving a message, kindly include your community’s name, address, phone number, and the reason for your call.

Our office hours are as follows:

Monday to Thursday: 9:00 AM to 5:00 PM
Fridays: 9:00 AM to 3:00 PM

In case of emergencies, please call 972-382-6509. If a non-emergency call is reported to this line, please note your call will be returned the following business day.

Webmaster

What is a Webmaster?

A Webmaster is the administrator of a website.

Generally, a webmaster's responsibilities include:

• Register and maintain the website's domain name and email addresses
• Maintain uptime on the web, database, and SMTP farms
• Design the website, or direct page designers and software developers
• Monitor the size of the site to ensure allowed bandwidth and disk space is not exceeded
• Plan future growth, requirements and limitations of the website

The Webmaster cannot answer questions regarding your HOA dues, grant access to the pool, or provide any information about the inner-workings of the HOA, events, budget's, ACC approvals, etc.

If you have an question for the association, please send an email to propertymanagement@trinitycrossinghoa.com, otherwise, if you have trouble with the website, please send an email to webmaster@trinitycrossinghoa.com.